Once you place your order with Shoes-jordan.com, we then process the order and this generally takes 1-2 days from the time that you place your order with us. If your items are in stock they will ship within 24 hours of when your order is placed. When you place an order on our website, and a particular item is out of stock ,we will notify you of this via email.If there happens to be a back-ordered item on your order, your items that are in stock will ship within 48 hours of the order being placed.After your products shipped out, and a tracking number will be available at your account. Shipping takes 5-7 business days. Shipping is made via EMS/UPS/DHL/TNT.
Free Shipping to U.S.A., Canada , U.K and Australia.
However, we also offer free shipping for the customers who are from Other countries if their order sub total amout is full $800.
PE:In some instances, there may be a customs charge applied to your package (very rare) in your country. This fee would be at the client's expense.so then you should contact your local post office to pick it up,They `ll help you to get your package soon after they paid the charge.
All returns & exchanges must be requested within 14 days of the date on which the package was delivered. For return/exchange,Jordan shoes or other produts must be in brand new condition as received with the original box on which would be without any tape or marks . If the products are defective after being worn or used, then please contact the manufacturer to get a replacement.
Please send us an email : shoes-jordanhotmail.com with the information your return, we will send you the details on how to send the shoes back for refund or exchange, usually within 1~4 hours after your email received.
Returns and exchanges packages are sent back to wind-shoes.com must be post marked within 14 days from when your request has been approved. It will take 5-10 business days to process all returns and exchanges. If the return/exchange isn't dealed with within the alotted time, we will be unable to process your return/exchange and then will send a money request for shipping fee to ship the package back.
Buyer keeps for shipping back to Shoes-jordan.com in original condition & packaging. After inspection we will credit your paypal acct in the amount which the buyer paid for the orders of jordan shoes with less standard shipping & handling fee. For all free shipping items, shipping & handling fee will be retained to cover shipping charge.
***Due to fluctuations in International currency exchange rate, international customers will receive refunds at the rate at the time of refund. Wind-shoes.com receives payments in USD of purchase and refund in USD of refund at the same time. All currency conversions are done by Paypal or moneybookers***